Behind Your Wall Terms of Service

Effective date: 2026-05-25 Last updated: 2026-08-13 Version: 1.3.0

This version number is the same identifier the app records when you accept these Terms, so an acceptance receipt can always be matched to the exact document it refers to.

Plain English. If anything is confusing, email support@behindyourwall.com.

The short version

• The License Fee is a one-time payment per home, at the price shown in the app when you buy. It includes the permanent record and 50 AI credits. No subscription, nothing auto-renews.
• Need more credits? Optional refill packs add more (20 for $5, 50 for $10). You only buy them if you run out.
• Your photos and videos live in the cloud you choose — your own Google Drive or iCloud. On our servers we keep only your account email, your AI credit balance, and your record of accepting these terms.
• Behind Your Wall is a permanent record of what your walls looked like before they were closed up. It is not a substitute for a real stud finder, voltage tester, pipe locator, or licensed contractor.
• We do not guarantee the AI labels or the generated image is accurate. Always verify with proper tools before any work on a wall — pipes, wiring, and ducts can be moved or added after the photo was taken.
• Refunds follow Apple's and Google Play's policies — we don't issue them ourselves.

The legal version follows.

1. Acceptance

By installing, opening, or using the Behind Your Wall mobile app or visiting behindyourwall.com, you agree to these Terms. If you do not agree, do not use the service. The service is provided by Behind Your Wall ("Behind Your Wall", "we", "us"), an independent app maker.

2. License

Subject to your payment of the one-time fee per home shown in the app at the time of purchase (the "License Fee") and your continued compliance with these Terms, we grant you a personal, non-exclusive, non-transferable (except per Section 5), non-sublicensable, worldwide, perpetual right to use Behind Your Wall on devices you own or control, for one home.

You may:

• Capture, store, and view your own home records.
• Back them up to the cloud you choose — your own Google Drive or iCloud.
• Show them to anyone you choose.

You may not:

• Decompile, reverse-engineer, or attempt to extract source code (except where local law expressly allows).
• Resell, sublicense, rent, or commercially redistribute the app.
• Use Behind Your Wall to capture content that violates someone else's privacy or property rights (e.g., photographing inside someone else's home without permission).

2a. Acceptable use

Behind Your Wall is for documenting building construction and home interiors. You agree not to capture, import, store, or process through the app any content that is:

• sexually explicit, pornographic, nude, or obscene;
• violent, graphic, or gory;
• illegal, or that depicts or facilitates illegal activity;
• harassing, hateful, or that infringes someone else's rights;
• or otherwise unrelated to documenting property and construction.

To keep the service from being misused, images may be screened by an automated content filter (see the Privacy Policy), and the app may decline to import or process an image that the filter flags. We may suspend or terminate access for content that violates this section, and remove our server-side records associated with the account. Automated screening is a safeguard, not a guarantee; you remain responsible for what you put into the app.

3. Pricing and payment

• One-time payment per home (the "License") at the price shown in the app at the time of purchase, which includes 50 AI credits.
• AI credit refill packs (optional consumables): 20 credits for $5, or 50 credits for $10. Labeling a wall uses one credit. Credits do not expire and are tied to the home record.
• $10 one-time per address transfer (the "Transfer Fee"), payable by the new owner. Address transfer is not available yet — see Section 5.
• No subscription. Nothing auto-renews. Apple and Google will not bill you again unless you initiate another purchase.
• Taxes (VAT, GST, sales tax) are collected and remitted by Apple / Google as applicable.
• Prices may change for future purchases. Existing Licenses and already-purchased credits are not retroactively re-billed.

4. Refunds

Behind Your Wall does not process payments directly. All refunds are governed by:

• Apple's App Store refund policy — https://support.apple.com/HT204084
• Google Play's refund policy — https://support.google.com/googleplay/answer/2479637

If you believe you're entitled to a refund, request it from the platform that took your money. We will support reasonable refund requests by not contesting them with the platform.

5. Address transfer

Address transfer is not available in the current version of the app. There is no in-app Transfer purchase, and no Transfer Fee is charged today. This section describes how transfer is intended to work when we ship it; until then, nothing here obliges you to pay anything, and you should not buy anything expecting to transfer a record.

If you sell your home before transfer ships, your record stays yours: the photos are already in your own cloud account, and you can copy or share that folder with the buyer directly, without us. Email support@behindyourwall.com if you need a hand.

When transfer does ship, the intent is:

• The Lifetime License is bound to one home address.
• The new owner can claim the record by purchasing a Transfer ($10).
• On transfer, your access to that address's record ends.
• Your account's other addresses (if any) are unaffected.
• The Drive folder containing the record stays in your Drive unless you choose to share or move it. We strongly recommend the seller copy the folder to the buyer's Drive at closing.

We would provide the transfer mechanism only. We do not act as escrow, title company, or arbiter of who "owns" an address. Disputes between sellers and buyers are between sellers and buyers.

6. Your data and backups

• Photos, audio, video, addresses, and other content you capture (your "User Content") are stored on your device and, if you sign in, in the cloud you choose — your own Google Drive or iCloud. We never store your photos, audio, or video. A photo you submit for an AI action passes through our server in memory on its way to Google and is never written to disk or retained; see the Privacy Policy for the full list of what is sent where.
• What we do keep on our servers is limited to: your Google account email, your AI credit balance and purchase history, and your record of accepting these Terms (date, version, and a fingerprint of the text you agreed to). This is what lets the AI credits work and protects both of us in a dispute. See the Privacy Policy for detail.
• You are responsible for backing up your User Content. Your record's media lives in your Drive, not with us.
• If Google Drive or iCloud loses your data, Google's or Apple's terms govern that loss. We are not liable.
• If your phone is lost, stolen, or factory-reset, your local copy is gone — Drive backup is your only recovery. Set it up.

7. Disclaimer about accuracy

BEHIND YOUR WALL IS A RECORD OF ONE DAY. IT IS NOT A SAFETY DEVICE.

• When you take the finished photo, your original fades in behind the viewfinder so you can line the two up by eye. Nothing is matched or corrected by software, and the two photos will never align perfectly. Treat the before/after slide as an approximate overlay, not a survey.
• AI labels are a reading of your photo, not a measurement of your wall. Your original photograph is never altered — labels and pins are drawn over it, and the photo underneath is always the record. The labels themselves are the model's best interpretation of what it can see: it may name a pipe, wire, or duct that is not in your wall at all, miss one that is, or place one in the wrong position. Treat every label as a starting point for checking, not as a finding.
• The pre-drywall photo shows what was there on the day it was taken. Wires, pipes, and ducts can be moved, added, or rerouted later by electricians, plumbers, HVAC techs, or previous owners. A photo from 2026 does not prove the wall is unchanged in 2034.
• ALWAYS use a professional stud finder, voltage tester, and pipe locator before drilling, cutting, or fastening into any wall. Where stakes are high — water pipes and plumbing, gas lines, electrical wiring, structural members, or fire-sprinkler lines — hire a licensed professional.

By using Behind Your Wall, you acknowledge these limits and accept full responsibility for any drilling, cutting, or alteration decisions you make, and for any resulting property damage — including (without limitation) damage to water pipes, plumbing, gas lines, or electrical wiring, and any consequential water damage, flooding, fire, or mold. Behind Your Wall is not responsible for that damage.

8. No warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The app will be uninterrupted, bug-free, or available in any specific country at any specific time.
• A before and finished photo of the same wall will line up perfectly.
• Photos, audio, or video will sync without error.
• Google Drive, RevenueCat, Apple, or Google Play will remain operational.

Some jurisdictions don't allow exclusion of implied warranties; in those, the exclusions above apply only to the extent permitted by law.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BEHIND YOUR WALL AND ITS FOUNDER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF DATA, LOSS OF PROFITS, OR PROPERTY DAMAGE FROM DRILLING DECISIONS YOU MAKE USING THE APP.

OUR TOTAL AGGREGATE LIABILITY ARISING FROM YOUR USE OF BEHIND YOUR WALL WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID US FOR THE LICENSE THAT GAVE RISE TO THE CLAIM.

Some jurisdictions don't allow these limits; in those, they apply only to the extent permitted by law.

10. Termination

By you

You may stop using Behind Your Wall at any time. Uninstall the app and (optionally) delete the Behind Your Wall folder from your Drive. No further action is needed.

By us

We may terminate or suspend your access if you:

• Materially breach these Terms,
• Use Behind Your Wall to commit fraud, violate someone else's rights, or violate applicable law, or
• Attempt to reverse-engineer, attack, or abuse the service.

We will, except where impossible (fraud, legal compulsion), give you at least 30 days' written notice (via email if you've shared one, or via in-app banner) before discontinuing the service in your country. If we discontinue the service entirely, your local + Drive copies remain yours.

11. Changes to these Terms

We may update these Terms. If we make a material change, we will: 1. Update the "Last updated" date. 2. Post the new version at https://behindyourwall.com/terms. 3. Show an in-app notice on next launch.

Continued use after a material change constitutes acceptance. If you don't accept, stop using the app and request a refund per Section 4.

12. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles, except where mandatory consumer-protection laws of your jurisdiction provide stronger rights to you.

Disputes should first be attempted informally by emailing support@behindyourwall.com. If unresolved within 60 days, either party may pursue binding individual arbitration under the rules of the American Arbitration Association, or in small-claims court where eligible. You retain the right to bring individual claims in your local consumer-protection forum.

No class actions. Disputes must be brought individually.

13. Miscellaneous

• Entire agreement. These Terms + the Privacy Policy are the entire agreement between you and Behind Your Wall regarding the service.
• Severability. If any clause is unenforceable, the rest stands.
• No waiver. Our not enforcing a clause once isn't a waiver of the right to enforce it later.
• Assignment. You may not assign these Terms. We may assign them to a successor in interest (e.g., if Behind Your Wall is acquired) on the same terms.

14. Contact

support@behindyourwall.com